Twona offered a user-friendly, flexible, and reliable solution tailored to Covis Pharma's complex process, and the intricacies of the regulatory and quality requirements of the pharmaceutical industry.
During the onboarding phase, the Twona and Covis teams worked closely together to design a bullet-proof workflow that aligned with their complex needs, define permissions and automation rules, which allows them to collect QA validated information.
What made a great difference for us were the “possibility to customize to our own workflow or even include multiple ones, openness for enhancements, and the professional advice and best practice sharing from the Twona colleagues”
Magdalena Dzierzon
Global Artworks Manager
Since implementing Twona, Covis Pharma has experienced several benefits:
- 1SHORTENED DEVELOPMENT TIMELINES
The artwork development process has become faster, reducing the number of iterations and emails between departments. “We have shortened the artwork development timings and reduced consistently the number of emails/iterations,” noted one user.
- 2PROCESS SIMPLIFICATION
Twona brought about process simplification and optimization, fostering more efficient collaboration across various functions.
- 3 ENHANCED TRANSPARENCY
With a clear, centralized dashboard and customized workflows, Covis Pharma achieved greater transparency in their processes.
Twona's tremendous impact has extended beyond immediate process improvements.
Before we implemented Twona, the artwork field was a territory no one understood in the company Francesca Galasso,
Regulatory Affairs Artwork Coordinator
Other functions within Covis Pharma began viewing the artwork process through a new lens, leading to further optimization and simplification ideas.