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Streamlining Proofreading: Tips and Tools for Artwork Specialists and Designers

Proofreading is a critical step in the packaging and labeling process, ensuring that the final output is accurate, compliant, and visually appealing. With the complexity of modern packaging and the need for precision, specially in the pharma and food industries, streamlining the proofreading process is essential. Below you can find some tips and tools to help improve your proofreading process, with a focus on the benefits of using Twona X-RAY as a powerful proofing solution (which also has a free version).

3 Golden Tips for Streamlining Proofreading

  1. Develop a systematic approach: Establish a consistent proofreading process that includes a checklist of items to review, such as text content, layout, color, and other visual elements. Write an SOP for your specific artwork types. Identify the technical specs of your designs (outlined, open, images, number of columns) and define the right approach for your artworks to ensure a smooth proofreading experience.
  2. Collaborate effectively: Work closely with your team to ensure everyone is on the same page and has a clear understanding of those SOPs and has had proper training.
  3. Leverage technology: Do not check artwork changes “by eye”. Use a (preferably web based) tool to check your artworks and compare PDF to PDF, PDF to Word, PDF to Photo and more.

Twona X-RAY: A Powerful Proofing Solution for Artwork Specialists and Designers

Twona X-RAY is a modern SaaS proofing solution designed for highly regulated verticals (like pharma, food, retail and printing) to help artwork specialists, designers, regulatory affair specialists and quality assurance managers streamline their proofreading process. The software offers several key advantages that make it an ideal choice for packaging and labeling in highly regulated markets:

SaaS Web-Based System

As a SaaS web-based system, Twona X-RAY allows users to access the platform from anywhere with an internet connection, making it a convenient and flexible solution for remote teams and professionals on the go (yes, it also works on your phone and tablet). The cloud-based system also ensures that updates and improvements are automatically applied, keeping your proofing tools at the forefront of industry standards.

Computer Vision Technology

Twona X-RAY leverages advanced computer vision technology to align photos and master files, ensuring that all visual elements are accurately compared during the proofreading process. This innovative feature not only reduces manual work but also minimizes the risk of errors or discrepancies. It has been design with a few key use cases in mind:

  • Print proof checking: take a picture with your phone of that freshly printed proof and compare it on the spot with your master file before you give the go ahead with thousands of prints. The computer vision algorithm will perform a deep analysis to transform your photo and match it against your master design file.
  • Keyline alignment: automatically align an empty keyline with a completed design to check that the right keyline has been used.
  • Automatic alignment: when your provider rotates, changes or scales your design to match the printing machine, X-RAY will automatically align your files so you can easily compare them.

Text Comparison and Visual Graphic Comparison

The software offers robust text comparison and visual graphic comparison capabilities, allowing users to quickly and easily identify any differences between the original design and the final output. This ensures that all text and graphic elements are reviewed thoroughly, resulting in a higher level of accuracy and compliance. X-RAY can also extract text using OCR to allow you to check even the most difficult jobs.

Validated and Full Traceability

Twona X-RAY is a validated solution, ensuring that it meets the stringent requirements of the pharmaceutical, food, and retail industries. The software also provides full traceability, maintaining a complete record of all proofreading activities, including changes made, user information, and timestamps. This level of transparency and accountability is invaluable for organizations seeking to maintain compliance with industry regulations.

Ready to try it yourself?

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Improving Collaboration between Designers, Artwork Coordinators, and Regulatory Affairs Professionals

Midjourney

In the complex world of product packaging and labeling (Pharma and Food mostly), effective collaboration between designers, artwork coordinators, and regulatory affairs professionals is crucial for ensuring compliance, efficiency, and overall success. With ever-changing regulations, tight budgets and timelines and a large set of very different stakeholders, having a streamlined process that connects everyone is essential. Below you will find some key aspects of how to optimize collaboration centered around the benefits of using an Artwork Management System (AMS) like Twona NeXT.

Establish Clear Communication Channels

One of the main challenges every organisation faces when there is a large number of SKUs and stakeholders involved is maintaining clear and effective communication. To address this, you must establish a clear communication channel for each project, where all stakeholders can share updates, feedback, and relevant information. While tools like Slack or Microsoft Teams can help facilitate these conversations, they are hardly suitable for highly regulated environments due the lack of traceability. Additionally, they tend to be disconnected from the projects themselves, serving only as a platform for discussion. Ensuring a Single Source of Truth is key wile Slack or Teams can be used as secondary channels by means of an integration. This means, for instance, a notification can be sent from your system to Slack when a project reaches a certain milestone.

Define Roles and Responsibilities

It is essential to outline the roles and responsibilities of each team member involved in the packaging workflow. Clearly defining who is responsible for what tasks or step ensures accountability and helps prevent confusion and potential bottlenecks. Create a detailed SOP that outlines each step in the workflow, add your work instructions to facilitate adoption and prevent errors and arrange training for every stakeholder involved in the process.

Implement a Centralized Artwork Management System

Using a centralized AMS like Twonas can significantly improve collaboration between designers, artwork coordinators, and RA. Twonas offers a unique set of features that are tailored to meet the needs of the Pharmaceutical, Food, and Retail Industry, making it a perfect choice for managing your artwork projects.

Some of the unique selling points of Twonas include:

  • Automated Workflows: Twonas streamlines the entire process by automating tasks, reminders, and approvals. This helps to eliminate manual processes and reduce the risk of errors or delays.
  • Real-Time Collaboration: Twonas allows team members to collaborate on projects in real-time, ensuring everyone is always on the same page. This feature is particularly useful for reducing the number of feedback rounds.
  • Version Control: Twonas offers a robust version control system that tracks changes and maintains a complete history of all artwork files. This feature helps to prevent confusion and ensures that everyone is working on the latest version of the project.
  • Integration with Third-Party Tools: Twonas integrates with key applications making it easy to connect your existing workflow and systems.

Continuous Improvement

Finally, always be open to learning and improvement. Regularly review your processes, gather feedback from your team (both internal and external), and identify areas for improvement. Implementing a culture of continuous improvement will help ensure that your team is always working efficiently and effectively.

Want to know more? Then drop us a line and we will be happy to discuss your process needs.

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Claves del éxito al afrontar el diseño del packaging de un nuevo cliente

En el mundo del diseño, la creación de plantillas de diseño o templates a partir de ahora, es esencial para el éxito de cualquier proyecto. Un template es un documento o archivo que se utiliza como base para la creación de nuevos diseños o materiales. Pueden ser simples, como una página en blanco con un borde, o pueden ser más complejas, con una estructura detallada que incluye una variedad de elementos y características.

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Necesito encontrar todo o casi todo lo que necesito en un mismo lugar, si no pierdo demasiado tiempo en buscar recursos y no en el propio diseño.

Cualquier diseñador

La importancia de crear templates adecuadas para futuros proyectos radica en la eficiencia que proporciona al proceso de diseño. Un template bien diseñado asegura que los diseños sean coherentes y que se mantengan dentro de la marca o la identidad visual de la empresa. Además, permiten que los diseñadores trabajen de manera más rápida y eficiente, reduciendo el tiempo de creación de un diseño y, por lo tanto, maximizar nuestros recursos.

Al crear los templates, es fundamental asegurarse de que su contenido sea apropiado para el proyecto en cuestión. Si no está diseñada específicamente para el proyecto puede generar problemas de coherencia, o peor aún, puede llevar a errores costosos. Por ejemplo, si una empresa tiene un template para un folleto que se utiliza para anunciar un producto específico, pero luego se utiliza para anunciar un producto diferente, el resultado puede ser una confusión entre los clientes potenciales y una pérdida de credibilidad de la marca.

Los documentos de apoyo son la base para un proceso de trabajo eficiente, se debe tener en cuenta que el template no solo debe ser funcional, sino que también debe ser fácil de usar. Los diseñadores que trabajan en el proyecto deben poder entender y utilizarlo de manera efectiva para que puedan trabajar con rapidez y eficiencia. Por lo tanto, es importante que sea claro, intuitivo y fácil de navegar.

Un ejemplo real para producir el packaging de un nuevo cliente por ejemplo en el sector farmacéutico sería de la siguiente manera:

  • 1. Proyecto piloto: es importante que haya un proceso inicial de aprendizaje donde trabajamos con una muestra que debe abarcar gran parte de los tipos de productos y siempre es importante que contenga ejemplos difíciles. No nos interesa aprender implementaciones sencillos para sufrir inevitablemente cuando lleguen productos complejos obviando que no podemos cubrir todas las opciones.
  • 2. Documentación de apoyo: una vez hayamos trabajando y aprendido los productos en la fase inicial es hora de generar los documentos de apoyo necesarios como templates, procedimientos y los checklists pertinentes. Siguiendo con el ejemplo debería haber tantas triadas (procedimiento, template y checklist) como categorías de productos: Envases, prospectos, aluminios, etiquetas, sobres, etc.
  • 3. Formación, uso y mejora constante: es necesario apuntar que dichos documentos deben ser de uso común y dado que son documentos vivos deben estar en continua revisión partiendo de su uso continuo mejorando y simplificando dichos archivos periódicamente. Es muy común que el contenido inicial de dichos documentos sea más extensiva que concentrada por motivos de seguridad y calidad.
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Resumiendo, el diseño del packaging tiene muchos detalles que hay que conjugar alineando también agentes externos con detalles técnicos de los fabricantes y excepciones que no encontrarás en ningún documento. La clave esta en tener una fase inicial que nos ayude (piloto), para nutrirnos de archivos de apoyo que nos faciliten el proceso (templates, procedimiento, checklists) para acelerar el diseño del 90% de los productos y así tener tiempo para las excepciones y seguir creciendo.

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Streamlining Label Design Projects: Leveraging Google Sheets and Twona Integration for Efficient Artwork Coordination

With Midjourney

In today’s fast-paced retail environment, companies specializing in providing products to retailers require efficient solutions to manage the high volume of label design projects. When selling a product, these organizations need to create or adapt and existing label and sometimes even customise it for their clients to include their details and design components. For Artwork Coordinators, streamlining the project management process while maintaining accuracy and efficiency is crucial. A remarkable solution that we have found works well with our customers is the integration of Google Sheets and Twona, our artwork management system, using an API via Zapier – a connector system.

This innovative integration has proven to be a game-changer for many organizations, as it allows them to create 50 or more label design projects in one go. The process is simple: Artwork Coordinators fill in the required details in a Google Sheet, which can be fully customised, and the API connection with Twona automatically creates projects for each entry. This setup provides the best of both worlds – the familiarity and speed of a spreadsheet, combined with the robust tracking capabilities of a project Artwork Management System. Furthermore, the sheet can then be kept updated as the project proceeds, giving teams a great deal of visibility.

The benefits this integration brings to the workflow include:

  1. Familiarity and ease of use: Google Sheets is widely recognized for its user-friendly interface and seamless collaboration capabilities. Teams can effortlessly input project details and requirements into the spreadsheet without any additional training.
  2. Speed and efficiency: By merely filling in a Google Sheet document, companies can create 50 or more projects in one go. This bulk creation feature significantly reduces the time spent on setting up individual projects, leaving more time to focus on other aspects of the work.
  3. Accurate tracking: Twona’s Artwork Management System enables organizations to monitor the progress of each project, from design to completion. With the integration in place, manual data entry and miscommunication among team members are eliminated. Real-time status updates help manage deadlines and ensure project deliverables are met.
  4. Time and cost savings: The integration of Google Sheets and Twona eliminates the need for manual data entry, significantly reducing the time spent on project setup. Consequently, this translates into cost savings, as resources can be allocated more efficiently.
  5. Error prevention: The API connection between Google Sheets and Twona ensures that data is transferred accurately, reducing the risk of errors. This not only saves time but also helps maintain a high level of quality across all projects.

The integration between Google Sheets and Twona via an API through Zapier has been instrumental in optimizing label design projects for some of our clients who manage very large volume of designs with short timelines. By leveraging the familiarity and speed of a spreadsheet along with the tracking capabilities of a project Artwork Management System, organizations can streamline their workflows, save time, and prevent errors. If your organization is looking for ways to improve artwork coordination processes, consider integrating a popular spreadsheet tool with a reliable Artwork Management System – it might just be the game-changer you need.

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Artwork Management? On the Cloud, please

Photo by Massimo Botturi on Unsplash

If you follow the news, you will have heard of the cyber attacks that many pharmaceutical companies suffered in since a few years. The pandemic, and the sheer need to work from home and for employees to remotely access their valuable data, left companies that were not well prepared for this change in terms of security measures, highly unprotected for these schemes.

Besides the obvious consequences of data loss, and potential stolen intellectual property, there are other larger results like job losses and regulatory fines. However, companies’ reputation and brand can be also affected. According to this Forbes Insight report, 46% of organizations had suffered damage to their reputation as a result of a data breach.

One of our customers was the target of such cyber attacks in 2022. A lot of their data which was sitting in internal servers was compromised, affecting several areas within the company. Employees could not access data for days, and loss of information was experienced. Luckily, the Artwork and Regulatory teams were dealing with their packaging designs using our cloud-based Artwork Management System, so they could continue working normally and no data was lost for them.

Even though the Artwork Management Software Market Share is Expected to Grow at a CAGR of 9.0% 2022 to 2028, using Cloud technologies is not always a given for Life Sciences companies. Many of them do not consider a SaaS solution when looking at a change on their artwork management system, and insist on having it installed in their own servers. The main reason for this is that they consider they can have a better control on the application, and they believe it will be more secure.

Wrong.

More secured?

Cloud service providers offer heavy physical security measures to protect their data centers: advanced security systems, including biometric authentication, surveillance cameras, or 24/7 monitoring. They also have redundancy in place to ensure that data is not lost due to natural disasters or other events. Providers will also hire security professionals solely dedicated to ensuring that their infrastructure and services are secure; and since they have access to the latest security technologies, adapting to new threats is very quick.

More control?

When it comes to “having more control” over the solution, the reality shows that, often, organizations rely on manual processes to detect any unusual activity, which can be time-consuming, prone to errors, and too late when a serious problem occurs. Cloud service providers on the contrary, have continuous monitoring in place to detect any unauthorized access or unusual activity. They use advanced security technologies such as intrusion detection and prevention systems, firewalls, and access controls. And they have the time and resources to continuosly do security audits and vulnerability assessments to identify and address any weaknesses in their infrastructure.

Furthermore, on-premise solutions may not be updated regularly, leaving them vulnerable to new threats. When updates do occur, systems often need to be shut down for a period of time, and users are not allowed to log in until the changes have been implemented and tested on the production environments. Cloud solutions are constantly being improved, and most changes do not require a full stop of system usage, as often new releases can be done within a few minutes and are transparent for the common user. This, in consequence, means that updates on cloud solutions tend to happen on a more regular basis.

One other set back for on premise solutions is that organizations may not have the resources available to scale up in case of increased usage or large growth, as this requires investing in additional own hardware and infrastructure for which one may not have the money or the floor space for! In a cloud environment, one can quickly add or remove storage capacity based on requirements without needing any extra space, and at a fraction of the cost of own infrastructure.

Considering all the above, we believe – and hope that we have also given you enough reasons to believe the same – that Cloud solutions are a better, more flexible and economical solution for companies looking at updating their Artwork Management platforms.

Our solution, Twona, is a SaaS solution, and hosted in the cloud. We review the infrastructure underneath it regularly, to make sure it is upgraded to the latest at any given time, and constantly work on ways to improve our solutions performance based on these. And, if you still need some more reassurance, I would like to add as a final notes that at Twona, we have a recovery protocol whereby in a matter of hours, we are able to replicate our set up and get our clients functioning again.

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Connecting your AMS with APIs

In today’s world of tech wonders, companies require robust and efficient systems to manage their workflows, and packaging design for pharmaceutical and food companies is no exception, specially considering the complexity in the process and the number of stakeholders involved. In order to streamline the process of exchanging information during the different steps of the workflow when more than one system is involved, companies can use REST APIs.

What is a REST API?

REST (Representational State Transfer) API is an interface that allow different software applications to communicate with each other over the internet. REST APIs use HTTP requests to send and receive data, making it easier for software applications to exchange information and interact with each other.

One-directional and Two-directional communication

REST APIs can facilitate one-directional or two-directional communication between different software applications. In one-directional communication, data flows only in one direction, for instance sending an approved artwork to an ERP system. In two-directional communication, data flows both ways, allowing for a more robust exchange of information between different software applications, for instance obtaining a Material Number and providing an approval over a packaging material.

Benefits of using REST APIs for packaging design

REST APIs provide several benefits when it comes to packaging design for pharmaceutical and food companies:

  1. Streamlined workflow: REST APIs can facilitate a streamlined workflow by enabling different software applications to share data with each other. This reduces the risk of data corruption by ensuring a single source of truth. It can also reduce the amount of time and effort required to manage the packaging design process.
  2. Increased efficiency: REST APIs can reduce manual data entry and other repetitive tasks. This can lead to faster turnaround times, improved accuracy, and reduced costs. A good example is a Pharma company working with a CMO. Each have their own AMS and both insist in using their own for quality and audit purposes. Without an API connection, data needs to be entered in both systems, usually triggered by email communication, while an API connection can automate the data sharing process reducing in less manual work.
  3. Improved collaboration: REST APIs can facilitate better collaboration between different teams involved in the packaging design process. For example, designers and printers can use different software applications to work on different aspects of the packaging design process, and REST APIs can be used to share data between these applications, making it easier for team members to work together.

Challenges of implementing REST APIs

While REST APIs can provide several benefits, implementing them can also be challenging:

  1. Compatibility issues: Different software applications may use different data formats, which can make it difficult to share data between them. When such compatibility issues arise, the time and effort required to implement a connection tends to grow.
  2. Security concerns: REST APIs can create security risks if not implemented properly. Companies must ensure that their APIs are secure and that data is encrypted to prevent unauthorized access. A good API connection implementation will always secure protocols to encrypt the data while in transit.
  3. Maintenance: REST APIs require regular maintenance to ensure that they continue to function properly as the different systems involved change over time. Companies may need to allocate resources to maintain their APIs and ensure that they remain up to date with the latest software updates.

REST APIs offer several benefits when it comes to optimising your packaging design workflow. By enabling different software applications to communicate with each other, REST APIs can streamline the process, improve efficiency, and facilitate better collaboration between different teams while reducing manual work and reducing risk.

If you want to know more, check out our public API documentation to see how it can help your process.

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The Golden DTPr for Pharma Packaging

With Midjourney

Desktop Publishing (DTP) specialists play a crucial role in the packaging design process for pharmaceutical products. Sometimes they are called Artworkers, Artwork Specialists or Packaging Specialists. They work with complex design guidelines, technical requirements, and regulatory specifications, and are responsible for creating packaging materials that are both visually appealing and compliant with industry standards. In many cases they also act as Artwork Coordinators to ensure everything goes as planned in the workflow. In order to thrive in this highly regulated and demanding industry, DTP specialists need to possess a specific set of skills and aptitudes.

1. Extreme Attention to Detail

One of the most important skills that a DTP specialist needs to have in the pharmaceutical industry is an extreme attention to detail. Packaging design for pharmaceutical products is a highly regulated field, and even the smallest mistake can have serious consequences. Nobody wants to deal with a product recall or worse, a patient related issue. DTP specialists need to be able to work with complex design guidelines (150 page design guidelines are not uncommon) and technical specifications (working with many different manufacturers across the world), ensuring that their work meets all of the relevant standards and requirements. They also need to be able to spot errors and inconsistencies in their own work, as well as the work of others, and correct them before they become major issues.

In addition to technical accuracy, DTP specialists also need to have a keen eye for design. They need to be able to create packaging materials that are visually appealing and easy to understand for a wide range of audiences, from doctors and pharmacists to patients and their families. This requires a deep understanding of typography, color theory, and layout, as well as an ability to balance form and function in their work.

2. Ability to Work in Unstructured Environments

Another key skill for a DTP specialist in the pharmaceutical industry is the ability to work in unstructured environments. Unlike other industries where workflows are well-defined and standardized, the pharmaceutical industry is highly complex and dynamic and the structure is not always there (unfortunately many organizations still use Excel to manage projects). Workflows are often influenced by many stakeholders, including regulatory bodies, marketing teams, product development teams, and more. Furthermore, many of these stakeholders are external to the team: printers, customers, CMOs, etc. DTP specialists need to be able to navigate these complex workflows, adapting to changes and unexpected challenges as they arise.

This requires a high degree of flexibility and adaptability, as well as an ability to work well under pressure. DTP specialists need to be able to prioritize tasks, manage their time effectively, and communicate clearly with all of the stakeholders involved in the process.

3. Ability to Communicate with a Wide Range of Stakeholders

Finally, a DTP specialist in the pharmaceutical industry needs to be able to communicate effectively with a wide range of stakeholders. This can include everyone from regulatory bodies and marketing teams to product development teams and vendors. In many cases, these stakeholders may not have a deep understanding of the complexities of packaging design for pharmaceutical products or they will have a deep understanding of their specific needs but not of the entire process, which can make communication challenging. Have you ever tried to explain a printing technical requirement to a regulatory affairs professional?

DTP specialists need to be able to translate technical jargon and complex concepts into language that is easy to understand for non-experts. They also need to be able to build relationships with stakeholders, establishing trust and rapport that can help them navigate the complex workflows and regulatory requirements of the industry.

The Golden DTP specialist in the pharmaceutical industry need to possess a specific set of skills and aptitudes in order to thrive in this demanding and complex field. If you are looking to insource your design process or hire a freelancer, make sure they have at least these 3 top skills.

If you cannot find the right candidate, check out our Studio and we can lend a hand.

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Improving your Artworks Workflow

With Midjourney

As an artwork coordinator working for a pharmaceutical company, I oversee the packaging design process from start to finish. It’s a complex process that involves multiple stakeholders and departments: regulatory, supply chain, printing houses, customers (we also do Contract Manufacturing), Quality Assurance, etc. It requires careful coordination to ensure that everything runs smoothly. Over the years, we’ve refined our process to the best of our abilities, but as with any complex system, there’s always room for improvement. We make our process work, but it requires constant emails, reminders and nudges to certain stakeholders to keep everything in check.

When we decided to purchase an Artwork Management System, we agreed to bring in an external workflow and process consultant to help us optimize our packaging design workflow as we intended to digitise our process. At first, I was a bit skeptical. After all, I knew our process inside and out, and I wasn’t sure how an external consultant could provide any value. Our initial plan was to simply move from a manual email based workflow to a digital one. However, after a couple of phone calls regarding the process, we realized that an external set of eyes can sometimes identify issues in your process that you simply cannot see because you’re too close and too busy.

The Consultant

The consultant that came in had extensive experience working with other pharmaceutical companies, not only within brands, but also in CMOs, design agencies, etc. He got us started by going thought our current process, which was drawn on a white board and asking a lot of questions as we went through every stage: who is involved, what information is provided, when, what are the challenges, what happens in this and that scenario, etc. Very quickly he was able to spot a few areas where we could make improvements. There were a couple of key aspects that were particularly interesting where he suggested some changes in the process by analysing and justifying those suggestions. The following was one of the most relevant ones:

Our Process

In the beginning of our process, the Regulatory Department provides the key information related to the change that has to be implemented in the packaging material: a new text, a set of annotated changes due to a change in regulations and anything in between. When this information is received, the Artworks Team checks it and forwards the request to the agency to execute the changes. Later in the process, once the design has been implemented, the Regulatory colleagues check the artwork to make sure it complied with their request for change. The consultant asked: how often does an artwork need to be redone because Regulatory spotted a mistake in the content (not a mistake introduced by the design agency). The answer across my team was consistent…..very frequently. The consultant then made an estimate of the amount of hours involved across all teams between the moment the request is sent by RA and the moment the design is sent back to them for changes. We calculated around 40 to 50 hours of work.

The Suggestions

His suggestion was simple: add a four eye principle on the information provided by Regulatory BEFORE the artwork request is sent to the agency. The objective was to validate the information before those 40 to 50 hours of work were spent on the artwork so that the number of iterations would be reduced. We quickly involved the QA team, who happily agreed to review the data before it was sent to the agency. It was brilliant. A simple suggestion, a nudge to the colleagues in QA and the potential time savings were incredible.

At first, I was a bit intimidated by the prospect of implementing all suggested changes. After all, change can be difficult, especially when you’re dealing with a process that has been in place for years and many stakeholders involved. However, with an open discussions and proper justification of each suggested change, I realized that these changes were all aimed at making our jobs easier and more efficient. By embracing these changes, we could reduce the amount of time and resources we spent on each project and ensure the best possible outcome. Having an external set of eyes also helped align all relevant parties (external people are not afraid of starting difficult conversations).

Over the next few months, we worked closely with the consultant to implement the changes he had suggested. It wasn’t always easy, and there were a few bumps in the road, but overall, the process went smoothly. We saw an consistent improvement in in our process. and our workflow became much more streamlined. We were able to complete projects more quickly and with fewer errors, which made everyone involved in the process much happier.

Looking back, I’m so glad we decided to bring in an external set of eyes to help us optimize our packaging design workflow. I’m excited to see what other improvements we can make in the future, and I’m grateful for the opportunity to work with such a talented consultant.

If you want an external set of eyes on your process, setup a call with us and let’s work together to make your workflow flawless.

Contact us

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Your Quality Assurance in Check

Our Studio works under a four-eyes principle when it comes to artwork production. In any workflow, either our own or one that the customer decides upon, we always introduce an internal QA step. None of our Artworks are sent to the clients before they go through the review of a different person within the department who was not involved in the initial design.

Why is that?

Instructional brochure image – generated with Midjourney

Very simple. When you have been working on a leaflet or an instructions brochure for an hour (sometimes even more!), you are no longer able to distinguish a small mistake. A separate person who was not involved in the original design is the perfect person to take a fresh look at the artwork and detect any potential issues.

It is also essential that this person knows what they need to review, aside of the obvious mistakes that one could have introduced.

  • The internal QA check needs to start from a clear check of the briefing /work order request that has been received. This is because sometimes there are requirements in these that deviate a bit from the customer guidelines.
  • These guidelines are the next step. Clients often have very clear instructions on there about their fonts, colors, and graphics. It is crutial to have them accesible but also include your own annotations on how the guideline is generally interpreted, as you will find that sometimes they can be a bit ambiguous.
  • Regulatory information must be kept updated. Because of regulations being constantly evolving, it is helpful to make sure that you keep any documents related to rules that apply to your packaging designs up to date for anyone doing a QA review, so they can fall back on to it when checking the artworks.
  • Check for consistency – does this package/label/blister have major differences with others produced earlier on? If so, what are the reasons for that? (new regulations, change in guidelines, specific customer request…).

One thing that our team uses frequently when undergoing the internal QA process is to refer to a checklist that they have developed. This checklist starts as a template (which you can download for your own use), with generic areas to review, although they often create one specific for each customer, to make sure that the client’s peculiarities are included and always visible to the review team.

Using such a checklist has many advantages for our Studio:

  • Error reduction – with a four eye principle in combination with a proper checklist, we are able to reduce the amount of oversights and not pass imperfect artworks to our clients – incorrect information, missing or incorrect formats, or design inconsistencies. We may have an extra internal version on occasion, but we make sure that the changes the client sends back are reduced to a minimum. This is one of the reasons why our average number of versions on artworks is so low.
  • Compliance – we obviously follow the guidelines and industry regulations when we create artworks but by using a checklist, we are able to reduce risk of not being compliant with these as the specific requirements are included in the checklist making them hard to miss.
  • Time and Cost Savings – by potentially catching errors or issues before they reach the client, we are able to save both time and money. Imagine that these errors lead to a recall packaging redesign, the effect that this would have on both our team and our clients’ would be massive.
  • Collaboration – for us, checklists are also a way for our team to remain a good working team. By sharing the checklists not only with designs but also other involved departments, we are able to give visibility to all the team members and make them part of the same shared objective. So it may be a soft advantage, but in the long run, a close team who works together would be a much stronger one.
  • Competitive advantage – not all studios provide these type of quality services. A lot of times there is a GiGo mentality, and imperfection is rewarded (e.g. when each single subversion of an artwork is charged for). For us, it is really mandatory that the product we deliver is as good as it can get. Therefore, this quality control step is a key one.

If you also find quality an essential step in your artwork process, and need some help getting started, you can download our checklist template from this link. Remember that adding your own items to the list is very important!!

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Asking vs SOPing.

In today’s fast-paced business world, every second counts, and no one wants to waste time on repetitive tasks. One area where this is especially true is in the supply chain of packaging design processes where not only time matters but reducing risk is a key factor of the process. Frequently, supply chain teams are asked to supply information that is mostly static and unchanging, yet the requests for this information continue to pour in. For every artwork material surely comes an email requesting the same information. In these cases, identifying repetitive tasks and documenting the necessary information can help save time across the supply chain while reducing unnecessary risks related to information processing.

Let’s consider the following example: An artwork coordinator requests information from the supply chain team regarding the technical specifications of serialisation printing. The details provided by the supply chain always relate to the market where the product is going to be released (different market, different rules) and change only every one or two years when the regulatory bodies change the laws. The request for information is done for every product, and therefore the response from the supply chain is almost always the same. Furthermore, supply chain is the only team up to date on when the regulations change.

In this situation, creating a set of technical specifications in the form of a Standard Operating Procedure (SOP) can help streamline the process. The SOP would describe the serialization requirements per market (what information can be printed where and under which technical specifications), and the supply chain team would become the owners of these documents. By creating and documenting these technical specifications, the supply chain team can prevent the information from being requested for every product, thereby saving a tremendous amount of time while reducing the risk of misinformation.

The benefits of creating SOPs and technical documents go beyond time-saving. By documenting and standardizing information, it becomes easier to communicate and collaborate with team members and stakeholders. This standardization can also reduce errors and improve the quality of the work.

Furthermore, the benefits of documenting information go beyond the immediate supply chain team. If the information is needed by other teams, such as quality assurange or regulatory affairs, having a documented SOP can ensure that everyone is on the same page and using the correct information. This can help prevent delays and ensure that all aspects of the product development process are aligned.

In conclusion, identifying repetitive tasks and documenting necessary information can help save time across the entire supply chain of packaging design. The example of creating an SOP for serialization requirements illustrates how this process can be applied in practice on any company that markets products across different countries. By creating and maintaining such documents, teams can save time, reduce the risk of misinformation, and improve the overall quality of their work.

Do you email or do you SOP?

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